Our impact

Getting support from others

Over 7 million people accessed our resources in 2018.
70% said they felt reassured, less alone and better prepared.
“…has taken away the confusion and fear I felt.”

Promoting self-care

We help people feel encouraged to take a more active role in their health care and reduce their need to see a medical professional. A successful online diabetes intervention that includes our clips, is being adopted by the NHS.

Educating professionals

Our clips are used in teaching all over the world, for a variety of subjects and levels. An academic study showed that using our patient interview clips in teaching improved medical students’ exam results and confidence.

Improving services

Research has demonstrated that our resources can prompt discussions among hospital staff about service improvements. These lead to tangible results, comparable to those brought about with local user groups.